Approach
At Dymax, we understand that every company has its own business objectives, challenges and processes, and that means you require uniquely tailored industry solutions to address them. Since 1978, Dymax has worked with industry-leading companies to create solutions that meet their specialized needs. One of the key successes we provide our clients is our approach to solving their problems.
Dymax helps you succeed by developing specific solutions that synchronize corporate planning, financial planning and supply chain planning and ensure that profitable decisions are made every time. This results in an immediate increase in return on assets across the enterprise, and the tactical benefits of driving time and costs from your business processes.
Our Approach includes 3 key elements:
Processes
Customization
Managed IT
Processes
At Dymax, we realize that there are many things in your environment competing for your capital budget, therefore the Dymax solution specialists take the time to thoroughly research and analyze your business and challenges to make sure that Dymax will deliver maximum hard dollar impact.
We, first of all, take the time to sit and listen to your issues. Then we develop a high level overview of what we believe the potential solutions might be including possibility just a process change. Once everyone is in agreement with the selected process, we develop a detailed design of what the process will consist of and what the result will be.
Once everyone has agreed to the deliverables, then we can go to the next step of customization.
Customization
Even the best solution for any business is only 80% applicable. We, at Dymax, pride ourselves into being able to customize the software to fit it tightly around your business needs. We develop a solution to your issue, discuss the solution with you to make sure we understand and get your sign off once you agree. Once it is developed, it is thoroughly tested and documented before delivery.
Managed IT
The last piece to our approach is Managed IT. This is where we host your application as well as provide total support for your organization therefore eliminating the need for you to have IT personnel on your staff. Since we are responsible for your data which we take very seriously, we have our systems at a Hosting data Center.
To sum it up – You’ve got access to the most comprehensive set of managed services on the market with Dymax. No other company offers the depth of services in every layer of the stack. With Dymax, your network infrastructure, applications and systems are maintained within an enterprise-class data center by experts with the experience to make your environment meet and exceed the constantly changing demands of users and customers. What does this mean for you? Whatever issue you encounter, you’ve got support from our team of seasoned engineers who have years of experience working in these environments.